
Privacy Policy
Last Updated: 1 April 2026
At Loaded Brands Lts, we are committed to protecting your privacy and handling your personal information responsibly. This page explains what information we collect, how we use it, and the rights and choices available to you.
Loaded Brands Ltd trades as:
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Get Reloaded
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MIOAZ LIve
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MIOAZ Released
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Loaded Merch
If you have questions about this policy, contact us at privacy@loadedbrands.com.
1. What information we collect
We may collect information you provide directly to us, including your name, email address, phone number, and any details you submit through forms, subscribing, or other communications.
We may also automatically collect certain information when you use our website or services, such as your IP address, browser type, device information, pages viewed, links clicked, visit times, and referring websites or campaigns.
In some cases, we may receive information from third parties such as analytics providers, advertising partners, social media platforms, or business partners.
2. How we use your information
We use your information to operate and improve our services, manage accounts, respond to inquiries, send service-related communications, provide marketing communications where permitted, personalise user experiences, maintain security, prevent fraud, and comply with legal obligations.
Where required by law, we will rely on an appropriate legal basis for processing your personal information, including consent, contractual necessity, legitimate interests, or legal obligation.
3. Cookies and tracking technologies
We use cookies and similar technologies to support website functionality, understand usage, improve performance, remember your preferences, and support marketing and analytics activities.
You can manage cookies through your browser settings or through any cookie management tools we make available. For more information, please review Cookie Policy.
4. How we share your information
We may share your information with trusted service providers and vendors that help us operate our business, including providers for hosting, analytics, payment processing, communications, marketing, and customer support.
We may also share information with professional advisors, legal or regulatory authorities where required, or in connection with a merger, acquisition, financing, or sale of business assets.
We do not sell your personal information unless explicitly stated otherwise in a jurisdiction-specific notice.
5. International data transfers
Your information may be transferred to and processed in countries outside your own. Where required by law, we take appropriate safeguards to protect personal information involved in international transfers.
These safeguards may include contractual protections or other legally recognised transfer mechanisms.
6. How long we keep information
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including providing services, meeting legal obligations, resolving disputes, and enforcing agreements.
When information is no longer needed, we will delete it or anonymise it where appropriate.
7. Your privacy rights
Depending on where you live, you may have rights related to your personal information. These may include the right to access, correct, delete, restrict, object to processing, withdraw consent, or request a portable copy of your information.
To submit a privacy-related request, contact us at privacy@loadedbrands.com. We may need to verify your identity before completing your request.
8. Marketing communications
If you choose to receive marketing communications from us, we may use your contact information to send newsletters, promotions, or updates about our services.
You can opt out at any time by clicking the unsubscribe link in our emails or by contacting us at privacy@loadedbrands.com. Even if you opt out of marketing, we may still send important non-promotional messages.
9. Security
We use reasonable technical and organisational safeguards designed to protect personal information from unauthorised access, use, disclosure, alteration, or destruction.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Children’s privacy
Our website and services are not directed to children under 18 years, and we do not knowingly collect personal information from children under that age.
If you believe a child has provided personal information to us, please contact privacy@loadedbrands.com so we can take appropriate action.
11. Third-party links and services
Our website may contain links to third-party websites or services that are not controlled by us. This Privacy Policy does not apply to those third parties.
We encourage you to review the privacy policies of any external sites or services you use.
12. Changes to this policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. When we do, we will revise the Last updated date on this page.
Your continued use of our services after any updates are posted means you acknowledge the revised policy.
Contact us
If you have any questions about this Privacy Policy or our data practices, contact us at privacy@loadedbrands.com or write to:
Loaded Brands Ltd
86-90 Paul Street, London, EC2A 4NE